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Customer Support

  • Inside the US:
    Technical Support Available 7 am to 7 pm CT
  • Monday – Friday
  • Outside the US:
    Contact your local Business Partner

Ultracare™ Continuous Support Agreement

Partnering for the long-term with UltraCare continuous support service agreements.

With multiple plan options designed to help you protect your investment, UltraCare plans can include:

  • Software updates (service packs) at no cost
  • Full parts coverage for remedial maintenance
  • Full onsite labor and travel coverage
  • 24-48 hour service response guarantee
  • Next day parts delivery
  • Annual Preventive Maintenance coverage
  • Priority live toll-free phone support
  • Priority remote technical assistance
  • After-hours emergency support access

Contact the UltraCare Team:

  • Available 8 a.m. to 5 p.m. CT 
  • Monday-Friday

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