Careers @ MGC Diagnostics

Open Positions

• Position
  Location
  Date Posted
• Field Application Training Specialist

  US

  1/4/2021

  Primary Purpose

  The Field Training Specialist is responsible for providing the highest quality education and applications support to our customers and potential customers in the form of sales product demonstrations, applications support, education and technical support either in person or via telecommunications. Education to our customers and our internal staff will be provided in a professional manner with an emphasis on the quality, efficiency and state-of-the-art system characteristics provided by our company's products.

  KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

  - Provide applications and educational support for our customers and sales representatives.
  - Responsible for the education of our Technical Support staff, which will enable them to professionally respond to customer inquiries.
  - Provide education to our sales representatives and customers that will allow them to operate their system in an efficient manner and realize that MGC Diagnostics understands the importance of placing customers at the forefront of our concerns.
  - Training will be professionally taught with an emphasis on our technology and quality. Trainers will be responsible for education materials.
  - Applications Support personnel will maintain close interface with Marketing Product Managers to provide assistance with the validation of new products and provide detailed specifications for all new products as requested.
  - Applications Support personnel will serve as the focal point for all product development issues; interfacing with R&D, Technical Support, Quality Assurance, Sales and Manufacturing as necessary.
  - Provide sales applications support, which will include general applications questions and/or product demonstrations, development of sales support materials, development of sales and customer training programs, and all other sales support related projects assigned.
  - Provide management with timely written reports on recommendations, progress and concerns.  Become knowledgeable of accounts and alert management to any potential concerns.

  Job Requirements

  - Board certified or registered cardiopulmonary diagnostic testing, respiratory therapy or exercise physiology with 2 or more years of clinical experience required.  BS or MA preferred.
  - Ability to effectively communicate in English. Excellent written and verbal communication skills.
  - Strong problem solving and troubleshooting skills.
  - Inter-department networking and PC experience preferred.

  Working Conditions or Physical Requirements

  - Will be required to regularly sit for extended periods of time while traveling; use hands and fingers, handle or feel objects, talk, hear and see. Occasionally lift and/or move up to 50 pounds, stand, walk, climb, balance, stoop, kneel, crouch, or reach with hands and arms. The environment is fast-paced; time pressured and requires accuracy. Will be required to regularly multi-task between projects, move throughout customer facilities and effectively communicate. The customer environment will vary but include (but is not limited to): hospitals (to include patient areas), clinics and doctors’ offices.
  - Some overtime required.
  - Business travel by plane or car. Overnight travel up to 70% to include some weekends.
  - Valid driver’s license.

  If this sounds like a good fit, please consider submitting your resume and cover letter in the form below.

• Sales Representative (CA, HI and NV)

  US - West Coast

  10/7/2020

  Primary Purpose

  To sell MGC Diagnostics product line to new and existing customers in designated territory, reaching or exceeding sales quota.

  KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

  - Perform minimum required product demonstrations per week. This demonstration activity would be included in an average of 12 sales calls per week.
  - Keep present customers periodically updated on available new software and systems that are available.
  - Identify, establish and maintain a minimum of two national reference accounts for each major product.
  - Maintain an ongoing telemarketing effort that will generate an average of $100,000 new qualified business each month. 
  - Update prospect leads and customer information into database and synchronize regularly with corporate headquarters.
  - Follow up with every new customer within 30 days after installation to ensure satisfaction with the operation of his or her new MGC Diagnostics system.
  - Keep expenses within the budget that is allotted to territory.
  - Submit weekly reports for feedback and expenses within one week of the end of the trip.
  - Maintain and update CRM on a daily basis as needed.
  - Accept other responsibilities as assigned.
  - Complete training as identified by standard operating procedures and procedural work instructions. 
  - Regular attendance is an essential job function.
  - Follow all Company policies and procedures relating to confidential propriety information (CPI) including but not limited to what is outlined in the Confidentiality and Non-Solicitation Agreement.

  Job Requirements

  - 4 year degree or professional certification.
  - 3 years of successful medical sales, preferably pulmonary equipment.
  - Ability to effectively communicate in English. Excellent written and verbal communication skills and interpersonal skills.
  - High computer proficiency and strong organization skills.
  - Demonstrate a strong desire to succeed, integrity and a professional sales demeanor.

  Working Conditions or Physical Requirements

  - Will be required to regularly sit for extended periods of time while traveling; use hands and fingers, handle or feel objects, talk, hear and see. Occasionally lift and/or move up to 50 pounds, stand, walk, climb, balance, stoop, kneel, crouch, or reach with hands and arms. Ability to load and unload demo equipment from vehicle. The environment is fast-paced; time pressured and requires accuracy. Will be required to regularly multi-task between projects, move throughout customer facilities and effectively communicate. The customer environment will vary but include (but is not limited to): hospitals (to include patient areas), clinics and doctors’ offices.
  - Some overtime required.
  - Business travel by plane or car. Overnight travel up to 70% to include some weekends.
  - Valid driver’s license.

  If this sounds like a good fit, please consider submitting your resume and cover letter in the form below.