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Careers @ MGC Diagnostics


About Us:

MGC Diagnostics Corporation is a leader in providing innovative technology for cardiorespiratory diagnostics. We recognize that our past, present and future success depends upon the capabilities of our employees, and seek to attract and retain skilled people with an interest in contributing to MGC Diagnostics' business goals. 

Why Work at MGC Diagnostics?

Why Work at MGC Diagnostics? We care for and promote our employees through education, training & development, fitness and wellness programs, strong social responsibility ideals, and a generous benefits package. Employees enjoy regular company events, as well as many opportunities to give back to the community.

Our Core Values:

Our strength is our people. We believe we have the best team in the industry, delivering best-in-class service and support to our customers around the world, including those "customers" within our walls - our employees.

We value:

  • Collaboration - doing great things together
  • Innovation - searching for better solutions
  • Contribution - making a positive impact
  • Fun - taking fun seriously

Open Positions

  • Position
    Location
    Date Posted
  • Field Service Engineer
    Washington (Seattle, preferred)
    7/25/2024

    Primary Purpose

    Provide technical support and service for all MGC Diagnostics’ systems as well as new products and product revisions by providing on-site remedial service, preventative maintenance, product installation, product recertification and upgrades.  The FSR can assist customers and bio-medical engineers who need technical assistance.  Meets standards set by Field Service Manager for improving customer satisfaction and reducing warranty expenses and advises design engineering, as requested to produce the most serviceable and maintainable products consistent with corporate objectives.

    KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

    - Interface with Field Service Support Team, and Field Service Manager to provide prompt, courteous and effective service support to MGC Diagnostics customer base.
    - Complete documentation of service calls and transfer reports to MGC Diagnostics Field Service Support Center.
    - Relay updates regarding customer database changes regarding equipment, location, operators or accounting information.
    - Interface with Field Service Support Team, Product Managers, Quality Assurance and Technical Support with input for new products and product revisions to ensure requirements for documentation and serviceability are met.
    - Control service inventories assigned and ensure all equipment sent to customer is returned.
    - Provide service and sales management with timely written reports on progress, recommendations and concerns.
    - Fills out and completes all assigned open cases in CRM in a timely (weekly) fashion. Finished expense reports quickly and efficiently in a timely (weekly) fashion.
    - Monitor travel expenses to maintain high efficiency and low cost to meet financial goals.
    - Continually monitors personal expenses maintaining high efficiency and low cost as daily goals.
    - Communicate effectively with service team and sales support to ensure travel schedule is effective, efficient and customers are satisfied.

    Job Requirements

    - BSEE or Bio-med degree or minimum 2-year degree in electronics or related field.
    - Minimum of 2 years field service experience servicing medical equipment.
    - Excellent communication skills.
    - Ability to interact positively under all situations. 
    - Trouble shooting and problem solving abilities. 
    - High computer efficiency. 

    Working Conditions or Physical Requirements

    - Must be able to lift 50 pounds, and maneuver MGC Diagnostics Equipment.
    - Must be able to bend, stoop, crouch, be on the floor, or other position as needed while performing service on equipment.
    - Must be attentive and focused.
    - Must be able to travel both in and out of state for service requests via vehicle or airlines from major airport. Travel could be overnight or several hours away from starting location.

    Starting Salary: 

    - $70,000-$80,000 or based on experience

    Benefits:
    - 401(k)
    - 401(k) matching
    - Dental insurance
    - Employee assistance program
    - Flexible spending account
    - Health insurance
    - Health savings account
    - Life insurance
    - Paid time off
    - Vision insurance

  • Manufacturing Assembler
    St. Paul, Minnesota
    4/24/2024

    Primary Purpose

    Responsibilities will include product assembly, testing of sub-assemblies and final system checkout for all products, both pulmonary function and gas exchange. Develop, implement, and maintain manufacturing procedures which support quality objectives and build schedule objectives. Ensure continuity of quality processes in the manufacture of MGC products.

    KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

    - Support team in manufacturing of sub-assembly, final assembly, and testing of all MGC products as requested.
    - Perform QC system checkouts on MGC products as required.
    - Read Schematics and use electronic test equipment to troubleshoot sub and final assemblies.
    - Ensure that GMP compliance is met at all stages of production.
    - Monitor WIP to ensure:
           - Work order shortages are minimized, confer status with Production Manager
           - WIP and stock inventories are accurate.
           - Work is available for team members when they will need it.
    - Perform manufacturing training including:
           - Soldering
           - Crimping
           - Sealants and thread lockers
           - ESD practices and standards
    - Aid in the writing and implementation of ECOs and deviations
    - Maintain a clean and safe work area.
    - Accept other responsibilities as assigned.
    - Complete training as identified by standard operating procedures and procedural work instructions.
    - Regular attendance is an essential job function.
    - Follow all Company policies and procedures relating to confidential proprietary information (CPI) including, but not limited to, what is outlined in the Confidentiality and Non-Solicitation Agreement.

    Job Specifications:

    - Minimum 2-year electronics degree or equivalent
    - Bachelor of Science in Electrical Engineering preferred, with experience of manufacturing and testing on equipment.
    - Be able to respond purposefully and handle stress in all circumstances.
    - Proficiency with the MRP database to perform the following:
           - Find part numbers and stock locations.
           - Transaction History
           - MRP Details
           - Review Shortages
           - Inventory control
           - Post operation completion
    - Be an independent self-starter with attention to detail.
    - Proven ability to meet deadlines and set goals.
    - Have sufficient skill and proficiency to train employees in the following areas:
           - Soldering practices / standards
           - Thread sealant / locker practices / standards
           - ESD practices / standards
           - All MGC product checkouts and assembly.
    - Ability to accurately read schematics.
    - Proficiency in use of test equipment.
    - Ability to effectively communicate in English. Excellent written and verbal communications skills and interpersonal skills.
    - Strong problem solving and troubleshooting skills.

    Working Conditions or Physical Requirements: 

    - Will be required to regularly sit for extended periods of time; use hands and fingers, handle or feel objects, talk, hear, and see. Occasionally lift and/or move up to 50 pounds, stand, walk, climb, balance, stoop, kneel, crouch, or reach with hands and arms. The environment is fast paced; time pressured and requires accuracy. Will be required to regularly multi-task between projects, move throughout the office building and effectively communicate. The normal environment is typical of an operations environment with areas that can be louder due to equipment running.
    - Some overtime required.
    - Maintain a clean work environment.

    If this sounds like a good fit, please consider submitting your resume and cover letter in the form below.

  • Field Service Engineer
    Denver, CO Area
    4/9/2024

    Primary Purpose

    Provide technical support and service for all MGC Diagnostics’ systems as well as new products and product revisions by providing on-site remedial service, preventative maintenance, product installation, product recertification and upgrades.  The FSR can assist customers and bio-medical engineers who need technical assistance.  Meets standards set by Field Service Manager for improving customer satisfaction and reducing warranty expenses and advises design engineering, as requested to produce the most serviceable and maintainable products consistent with corporate objectives.

    KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

    - Interface with Field Service Support Team, and Field Service Manager to provide prompt, courteous and effective service support to MGC Diagnostics customer base.
    - Complete documentation of service calls and transfer reports to MGC Diagnostics Field Service Support Center.
    - Relay updates regarding customer database changes regarding equipment, location, operators or accounting information.
    - Interface with Field Service Support Team, Product Managers, Quality Assurance and Technical Support with input for new products and product revisions to ensure requirements for documentation and serviceability are met.
    - Control service inventories assigned and ensure all equipment sent to customer is returned.
    - Provide service and sales management with timely written reports on progress, recommendations and concerns.
    - Fills out and completes all assigned open cases in CRM in a timely (weekly) fashion. Finished expense reports quickly and efficiently in a timely (weekly) fashion.
    - Monitor travel expenses to maintain high efficiency and low cost to meet financial goals.
    - Continually monitors personal expenses maintaining high efficiency and low cost as daily goals.
    - Communicate effectively with service team and sales support to ensure travel schedule is effective, efficient and customers are satisfied.

    Job Requirements

    - BSEE or Bio-med degree or minimum 2-year degree in electronics or related field.
    - Minimum of 2 years field service experience servicing medical equipment.
    - Excellent communication skills.
    - Ability to interact positively under all situations. 
    - Trouble shooting and problem solving abilities. 
    - High computer efficiency. 

    Working Conditions or Physical Requirements

    - Must be able to lift 50 pounds, and maneuver MGC Diagnostics Equipment.
    - Must be able to bend, stoop, crouch, be on the floor, or other position as needed while performing service on equipment.
    - Must be attentive and focused.
    - Must be able to travel both in and out of state for service requests via vehicle or airlines from major airport. Travel could be overnight or several hours away from starting location.

    Benefits:
    - 401(k)
    - 401(k) matching
    - Dental insurance
    - Employee assistance program
    - Flexible spending account
    - Health insurance
    - Health savings account
    - Life insurance
    - Paid time off
    - Vision insurance

    Experience level: 2 years

    Schedule: Monday to Friday

    Work setting: Clinic

    Ability to Relocate: Denver, CO: Relocate before starting work (Required)

    Willingness to travel: 100% (Required)

    If this sounds like a good fit, please consider submitting your resume and cover letter in the form below.

MGC Diagnostics is an Equal Opportunity Employer. It is MGC Diagnostics policy to afford equal opportunity employment to all individuals without regard for race, color, creed, religion, national origin, sex, sexual orientation, gender identity or expression, disability, veteran status, age, familial status, marital status, genetic information, status with regard to public assistance or any other characteristic protected under federal, state or local laws. This policy applies to all phases of an individual's career, beginning with the initial recruitment and selection and continuing through the processes of placement, transfer, promotion, compensation and benefits. MGC Diagnostics will act affirmatively in all matters of equal employment opportunity, including aggressive recruitment, hiring and training of minority group individuals to assure they are provided equal opportunity of employment.

MGC Diagnostics is committed to providing accessibility to employment opportunities for people with disabilities. If you need assistance in submitting an application, please contact MGC Diagnostics at +1 800.950.5597.

MGC Diagnostics is an Equal Opportunity Employer and complies with Executive Orders 11246 and 13496 and hereby provides notice of its compliance with FAR 52-222-26, 29 CFR Part 471, Appendix A to subpart A, 41 C.F.R. 60-1.4, 41 C.F.R. 60-250.5, and 41 C.F.R 60-741.5.

MGC Diagnostics and subcontractors shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and subcontractors to employ and advance in employment qualified individuals with disabilities.

MGC Diagnostics and subcontractors shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

Neither this job description nor any other company document confers any contractual right, either express or implied, to remain in the Company's employment, nor does it guarantee any fixed terms and conditions of employment. 

Your employment with the Company is at-will and neither this job description nor any other oral or written representations may be considered a contract for any specific period of time. However, we recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause.

The Company reserves the right to modify an employee’s position and his or her job duties at any time, with or without notice.

In your position, you will be required to meet performance standards, set by the company, and follow all company policies and procedures. 

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