Careers @ MGC Diagnostics

Open Positions

• Position
  Location
  Date Posted
• Inside Sales Associate

  St. Paul, Minnesota

  11/30/2022

  Primary Purpose

  Responsible for the presentation and sale, via company phone and email, of our high-quality consumable patient testing supplies and small equipment, as well as obtaining long-term commitment from prospective buyers. Responsible for meeting sales objectives and follow-up within designated region as well as monthly status reports detailing sales activity and projected sales within the region. Become knowledgeable on all aspects of the Company’s consumable supplies and small equipment and to remain so going forward in order to meet or exceed sales objectives. Will also occasionally collaborate with Field Sales Consultant(s) to generate new leads and cultivate existing leads for the purpose of increasing capital equipment sales. 

  KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

  - Provide prompt, courteous contact to customers for the purpose of presenting options for the sale of MGC consumable supplies.  Each team member takes responsibility for the success of their department and in turn the success of our company by taking ownership of each opportunity to be in contact with our customers.
  - Responsible for following departmental work instructions for the purpose of documenting and tracking of all sales-related contact with customers within CRM (Salesforce).
  - Proficient creation and use of CRM (Salesforce) and Excel Analytics reports.
  - Responsible for following departmental procedures as they relate to revenue generation.
  - Responsible for scheduling and attending additional educational time as necessary for the purpose of keeping proficient at supporting our new and existing consumable product lines as designated by the immediate supervisor.
  - Inside Sales personnel will maintain close interface with Technical Services, Marketing, Finance, QA/RA, Shipping, Service, Inside Sales and Field Sales Teams to ensure we continue to position our product offerings appropriately to meet our customers’ needs both domestically and internationally.
  - Customer Phone Management:  All Inside Sales Consultants will adhere to department procedures prescribed for ACD line call center support.
  - Annually review and update self-training record per assigned Inside Sales Team self-training matrix.
  - Manage, develop, and bring to fruition supplies sales in the form of recognized revenue.  Work closely with Field Sales and Inside Sales Teams to further develop supplies sales, and assist with capital equipment sales whenever possible.
  - Participate, when called upon, in additional supply revenue generation projects and/or inter-departmental supplies sales and R & D discussions.
  - Accept other responsibilities as assigned.
  - Complete training as identified by standard operating procedures and procedural work instructions.
  - Regular attendance is an essential job function.
  - Follow all Company policies and procedures relating to confidential propriety information (CPI) including but not limited to what is outlined in the Confidentiality and Non-Solicitation Agreement.

  Job Specifications:

  - Bachelor’s Degree in marketing, business or equivalent.
  - Minimum 3 years of experience in a sales support, customer service or marketing. 
  - Familiarity with MGC Diagnostics pulmonary and gas exchange equipment. 
  - Ability to effectively communicate in English, bilingual ability is a plus. Excellent written and verbal communication skills and interpersonal skills
  - High computer proficiency and strong organization skills.
  - Demonstrate a strong desire to succeed, integrity and a professional sales demeanor.

  Working Conditions or Physical Requirements: 

  - Will be required to regularly sit for extended periods of time; use hands and fingers, handle or feel objects, talk, hear, and see. Occasionally lift and / or move up to 15 pounds, stand, walk, climb, balance, stoop, kneel, crouch, or reach with hands and arms. The environment is fast paced; time pressured and requires accuracy.

  - The normal work environment is remote and able to be chosen by the employee with manager approval. Regular remote, hybrid, or on-site attendance during normal business hours is expected, as agreed with the manager, and is an essential job function. Overtime may be required during peak periods. Remote location is expected to be commutable to the MGC facilities in case of on-site attendance.

  If this sounds like a good fit, please consider submitting your resume and cover letter in the form below.

• Mechanical Engineer

  St. Paul, Minnesota

  11/14/2022

  Primary Purpose

  Design and support of electromechanical systems and subsystems found in company products. This position is required to apply basic mechanical engineering principles and skillsets to effectively analyze and participate in solving a variety of multi-discipline problem situations. Improve new and existing designs by the application of manufacturing process and method knowledge. Support in-house production efforts as required through tooling design and process support / development. Assist a core product development team with product ideation and realization, from initial concepts through production release.

  KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

  - Responsible for executing electromechanical design, analysis, and coordination of in-house or outsourced resources to solve any product mechanical/material issues.
  - Assist in the design and development of mechanical and electromechanical medical products by studying customer requirements, researching and testing manufacturing and assembly methods and materials and soliciting observations from operators.
  - Develop manufacturing processes by designing and modifying equipment for fabricating, building, assembling and installing components and developing manufacturing work instructions.
  - Prepare product analysis reports by collecting, analyzing and summarizing information and test data.
  - Design and evaluate products through participation in design reviews in accordance with Company’s Quality Management System.
  - Test and evaluate prototype designs. Arrange for and assist in the construction of prototypes. Maintain device records as required for others to evaluate the test results.
  - Produce high quality design documentation, interface with in-house drafting team, which is responsible for preparation of detail prints and purchased material documents.
  - Document product and component changes through company Engineering Change Orders.
  - Assist in the preparation of schedules and budgets for assigned projects.
  - Accept other responsibilities as assigned.
  - Complete training as identified by standard operating procedures and procedural work instructions.
  - Regular attendance is an essential job function.
  - Follow all Company policies and procedures relating to confidential propriety information (CPI) including but not limited to what is outlined in the Confidentiality and Non-Solicitation Agreement.
  - Triage of inbound complaints and processing for QARA Functional Evaluators

  Job Qualifications

  - B.S. in Mechanical Engineering or equivalent.
  - 2 years’ experience in New Product / Component Design or 3 years’ experience in Quality / Manufacturing Support.
  - Experience in a regulated industry; medical device experience preferred.
  - High level proficiency in 3-D CAD design using SolidWorks or similar.
  - Experience in design for manufacturing (DFM) and repair (DFR).
  - Ability to analyze application requirements, evaluate technology and develop innovative solutions to application issues.
  - Ability to effectively communicate in English. Excellent written and verbal communication skills.
  - Experience with the design and manufacture of machined, vacuum formed and molded plastic parts.
  - Experience with the design and manufacture of fabricated, cast, machined and welded metal components.
  - Proficiency with Underwriters Laboratories (UL), European Standards (EN, CE), EMI/RFI containment strategies and design practices preferred.
  - Ability to manage multiple tasks with flexible priorities.

  Working Conditions or Physical Requirements

  - Will be required to regularly sit for extended periods of time; use hands and fingers, handle or feel objects, talk, hear, and see. Occasionally lift and/or move up to 25 pounds, stand, walk, climb, balance, stoop, kneel, crouch, or reach with hands and arms. Will be required to regularly multi-task between projects, move throughout the office building and effectively communicate. The normal environment is quiet and typical of an open office setting with some areas that may be louder at times; along with time spent on the production floor, where the environment can be louder due to equipment running.

  
  If this sounds like a good fit, please consider submitting your resume and cover letter in the form below.